Product Overview
Matomo is a powerful and privacy-focused web analytics platform that empowers organizations to gain valuable insights into their website’s performance and visitor behavior. With its open-source nature and comprehensive feature set, Matomo provides a reliable alternative to traditional analytics solutions.
Highlights
- Start for free: Test Matomo managed by Glasskube the first 7 days for free!
- Instant setup: Set up Matomo on Exoscale infrastructure in less than 5 minutes
- Managed: Fully managed application life cycle
- Automated updates: Glasskube ensures managed services are in the latest most secure version
- Automated backups and rollbacks: Daily backups are performed automatically with the possibility of rollbacks.
- 24/7 monitoring: Additional expert support is available
- High availability: Guaranteed uptime of 99.5 %
- Storage: Secure and compliant data storage on Exoscale servers
Editor Details
Glasskube is a pioneering European company that is transforming the way Open Source Software is deployed in cloud native infrastructures. With a focus on automation and privacy, Glasskube offers managed Open Source Software on robust DACH infrastructure. This approach allows businesses to concentrate on their core competencies while ensuring that their software is constantly up-to-date and seamlessly scalable to meet evolving needs.
Additionally, Glasskube places a strong emphasis on data protection and data security, ensuring that all information remains secure within a privacy-focused environment.
Pricing
Free usage for the first 7 days.
Glasskube offers 2 different billing options:
- Monthly subscription: billing monthly.
- Yearly subscription: billing yearly within the first month of the subscription.
For choosing the yearly subscription you will receive a discount.
The subscription is automatically renewed for an additional period of the same duration as the initial subscription, unless you cancel the subscription at least thirty (30) days prior to the end of the current subscription term.
| Starter | Professional | Enterprise | |
|---|---|---|---|
| Description | For smaller websites up to 100.000 hits | For high traffic websites up to 1 million hits | Dedicated high availability Hosting for Enterprises in dedicated Cluster |
| Websites | Unlimited | Unlimited | Unlimited |
| Team Members | Unlimited | Unlimited | Unlimited |
| Memory | 1 GB | 4 GB | flexible |
| Storage | 10 GB | 50 GB | flexible |
| Nodes | 1 | 2 | flexible |
| Redis cache included | No | Yes | Yes |
| Infrastructure Costs Included | Yes | Yes | Not included |
| Pricing per month | 29 EUR | 119 EUR | On request |
| Yearly discount | 2 Months for Free | 2 Months for Free | On request |
Usage & Technical Prerequisites
You need to be an active Exoscale customer and have an existing Exoscale account.
Technical Documentation
For technical documentation, please visit Matomos´s knowledge base.
Service and Support
Support
Glasskube support is available during office hours, Monday to Friday 9:00 - 17:00 (CET) by e-mail (support@glasskube.eu).
| Starter | Professional | Enterprise | |
|---|---|---|---|
| Incident Response Time | Best Effort | Within 8 hours | Within 1 hour |
| Incident Support Availability | Best Effort Office Hours |
24/7 | 24/7 |
| Support Channel | Ticket | Ticket, Phone | Ticket, Phone |
| Uptime | Best Effort | 99.5% | Up to 99.95% |
Terms of Service
By using this product, you agree to terms and conditions of the provider:
Others
Unless otherwise requested by the end-customer, Glasskube operates the Open Source Software in their free Community Edition. Therefore, the Open Source Software can be used free of charge. Any additional costs (e.g. enterprise license fees of Open Source Software in case of a software upgrade) are not part of Glasskube’s monthly fee and will be paid separately to the Open Source Software provider. Glasskube is solely responsible for performing the tasks specified in the Order Form as well as the Managed Service Agreement.